Regarding wikis, I liked Library Success and added it to my Delicious account. It had some helpful information. I would use wikis if I trusted the source or if I were looking more for editorial content rather than factual information. Having said that, I will admit I have used Wikipedia on occasion.
I think customers could use wikis here at the library to offer advice to each other about homework assignments or how to find particular information needed by specific community groups, such as the historical society or local genealogists.
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